Your Questions, Answered
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Yes — we provide therapy in both English and Mandarin Chinese.
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Both. We see clients in-person at our San Jose office and via secure video throughout California.
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We are currently out-of-network with most insurance plans. Some of our clinicians accept EAP such as Lyra Health.
For many common plans — including United Healthcare, Anthem Blue Cross, Blue Shield of California, and Cigna — we can submit claims directly on your behalf, so you don't have to deal with superbills yourself. If your insurance isn't on that list, we'll provide a superbill you can submit for reimbursement. Many of our clients receive up to 80% back from their out-of-network benefits.
Not sure if your plan applies? Reach out and we'll help you figure it out.
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Our session fees vary depending on the provider and service. Visit our Team page or contact us to learn more about specific rates.
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You can call, email or go to our client portalto request an initial consultation. If you can’t find any time slot that work for you, or have more questions before booking, feel free to contact us.
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We ask that you provide at least 24 hours’ notice for any cancellations. Late cancellations or missed sessions may be subject to a fee.
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Yes — for established clients who are engaged in ongoing therapy.
We’re unable to provide such documentation for new clients at intake.